We dispense and service hearing instruments manufactured by:

Your first visit to Ear Nose and Throat Medicine and Surgery Group establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information including your medical history, and give you time to get to know your doctor. To understand what to expect for your first visit to our practice, please read through this page. You will find all the practical information you need, such as maps and directions to our offices, practice hours, payment policies and more. There is background information about our first visit procedures. You can even save some time at your first visit by printing out and completing the new patient forms in advance of your appointment.

Mission Statement

Our practice is working together to realize a shared vision of uncompromising excellence in medical care.

To fulfill this mission, we are committed to:

  • Listening to those we are privileged to serve.
  • Earn the trust and respect of patients, profession and community.
  • Exceed your expectations.
  • Ensure a creative, challenging and compassionate professional environment.
  • Strive for continuous improvement at all levels.

 

     

Appointments

We know you have many choices when choosing an Ootolaryngologist so we have made requesting an appointment a simple process via our Web site. If, for any reason, you cannot keep a scheduled appointment or will be delayed, please call as soon as possible. Charges may be incurred for appointments cancelled less than 24 hours before scheduled appointment time.

Telephone Calls

The office staff has been trained to answer most questions. If they are unable to answer your question, your question will be relayed to Dr. Dobbin or Dr. Freedman and one of them will call you back. If your message is not an urgent matter, you will usually be called back by the end of the next business day. If it involved medication, please have the name of your pharmacy available. Dr. Dobbin and Dr. Freedman may be reached after hours by calling the main office.

Fees

We will ask for any health insurance copays/coinsurance at the time of your visit. Our primacy concern is your health. If you have any questions concerning charges incurred in this office please feel free to discuss this with our office manager. Our office participates with most major health plans. Please call our office for more information regarding your health plan's requirements, if any, when visiting a specialist's office. We will do our best to answer your questions.


Participating Insurers

  • Medicare
  • CIGNA
  • Blue Cross Blue Shield
  • Federal Blue Shield
  • United Health
  • Tufts
  • Aetna
  • Neighborhood Health Plan of Rhode Island
  • Rite Care
  • First Health/Coventry Health
  • PHSC/Multiplan
  • Tricare for Life

Please call us with any questions on your healthplan and we will be pleased to answer them. Also, please see our financial policy.

Patient Forms

Please print and fill out these forms so we can expedite your first visit:

In order to view or print these forms you will need Adobe Acrobat Reader installed. Click here to download it.

What to expect

Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling. Educate yourself on your symptoms by reviewing the content on this Web site. Also, take some time to review our staff page and familarize yourself with the doctors. We look forward to your first visit.

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